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Glossary

Certificate of completion

A certificate of completion is a summary document issued when all parties have signed, listing signers, timestamps and document integrity data.

A certificate of completion is a summary page or document generated once every party has signed, listing who signed, when, and how the finished file can be verified. Some vendors call it a signing certificate, completion certificate or audit certificate; whatever the label, it is the human-readable proof that an e-signature transaction finished.

The certificate is built from the audit trail. Where the trail is a detailed log of events, the certificate condenses it into something you can print, attach to a file, or hand to a lawyer: the document title, the sender, each signer's name and email, the time they signed, and typically IP and device information. Good certificates also include a document hash so the reader can confirm the certificate belongs to one specific version of the file.

Consider an HR team onboarding ten new hires in a month. Each offer letter comes back with a certificate of completion. When an auditor later asks for evidence that an employee accepted the confidentiality clause before their start date, HR does not need to dig through inboxes. They open the certificate, point to the signing timestamp, and are done in two minutes.

People often assume a certificate of completion is a government-issued or legally mandated document. It is not. It is produced by the signing platform, and its weight comes from being accurate, consistent and linked to the actual file. It is also not the same as a digital certificate used in PKI, and it does not by itself turn a simple electronic signature into an advanced or qualified one under eIDAS.

Another point of confusion: the certificate is not a substitute for the signed document. Keep both. The contract holds the terms; the certificate shows how those terms were agreed. A sensible habit is to store them in the same folder with matching file names, so that anyone looking for the contract later finds the evidence at the same time. If the certificate lists a hash, you can also check at any point that the stored contract has not been swapped for a different draft.

Our take: a certificate is only useful if a non-technical person can read it. Dense logs full of internal IDs look impressive but help nobody in a dispute. Plain names, clear times and a way to check the file matter most.

With eSignSimple, a certificate of completion is created automatically when the last signer finishes. It summarises the audit trail, including timestamps, IP addresses and device details, and shows the SHA-256 hash of the final PDF, which can be checked against our public /verify page by anyone who holds a copy.

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