Terms of Service

About these terms

Draft pending legal review: these terms of service are a working draft written for eSignSimple's early-access period and have not yet been reviewed by a lawyer. They may change before general availability.

These terms govern your use of esignsimple.com, the free in-browser tools and the eSignSimple e-signature service (together, the “Service”). By using the Service you agree to them. If you use the Service for an organisation, you confirm you are allowed to accept these terms on its behalf.

The Service

eSignSimple lets you send PDF and Word documents (Word files are converted to PDF) for electronic signature, set a signing order, send reminders, use templates, and receive a completed document with an audit trail, a certificate of completion and a SHA-256 fingerprint that can be checked on our public verify page. The Service provides simple electronic signatures. It does not provide advanced or qualified electronic signatures, identity verification with official documents, or notarisation.

Our free Sign PDF, Fill PDF and signature generator tools are available to signed-in users and run in your browser. Files you use with them are not uploaded to us, so you are responsible for keeping your own copies.

Accounts

You sign in with your Google account. Keep that Google account secure, because anyone who controls it can access your eSignSimple account. Tell us promptly at [email protected] if you think your account has been accessed without permission. Signers do not need an account to sign.

Acceptable use

You must not use the Service to: send documents you have no right to send; impersonate another person or misrepresent who a document is from; collect signatures by deception or pressure; send spam or unsolicited bulk requests; distribute malware or harmful content; process unlawful content or facilitate fraud; attempt to break, overload, probe or reverse engineer the Service; or access accounts or data that are not yours.

We may suspend or remove content or accounts that we reasonably believe break these rules, and we may report illegal activity to the authorities.

Your responsibility for using e-signatures appropriately

Whether an electronic signature is valid and enough for a particular document depends on the law that applies, the type of document and the circumstances. Some documents require a handwritten signature, a witness, a notary, or an advanced or qualified electronic signature. You are responsible for deciding whether a simple electronic signature through eSignSimple is appropriate for your documents and for obtaining any consents needed from signers, including consent to do business electronically where the law requires it.

You are also responsible for the content of your documents and for having a lawful basis to share signers' names and email addresses with us.

No legal advice

Our guides, templates, legality pages and support are general information, not legal advice, and do not create a lawyer-client relationship. Templates are starting points that may not suit your situation or jurisdiction. For important agreements, consult a qualified lawyer.

Plans, payment and early access

Paid plans are billed as described on our pricing page and are month to month unless stated otherwise. You can cancel at any time; cancellation takes effect at the end of the current billing period.

During early access, features, limits and prices may change, and some features may be marked as coming soon. We will give reasonable notice of changes that materially reduce what you pay for. Early-access commitments we make to you in writing will be honoured.

Your content

You keep ownership of your documents. You give us permission to host, process, transmit and display them only as needed to provide the Service to you and your signers. You can delete documents at any time; deleted documents and their audit data may not be recoverable, so keep your own copies of anything important.

Availability

We work to keep the Service available and reliable, but it is provided as early-access software and may be interrupted for maintenance, updates or reasons outside our control. We do not guarantee any specific uptime. Do not rely on the Service as your only copy of important documents.

Disclaimers and limitation of liability

To the extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, including fitness for a particular purpose or that any signature will be accepted as valid in a specific case.

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential losses, lost profits, lost data or business interruption. Our total liability arising from the Service in any 12-month period is limited to the greater of the amount you paid us in that period or 100 US dollars. Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud or, where applicable, for death or personal injury caused by negligence, and consumers keep any mandatory rights they have under local law.

Termination

You can stop using the Service and close your account at any time by contacting us. We may suspend or terminate your access if you seriously or repeatedly break these terms, if required by law, or if we discontinue the Service, in which case we will give reasonable notice where possible so you can download your documents.

Changes, governing law and contact

We may update these terms. For material changes, we will notify account holders by email or on the site before they take effect. Continuing to use the Service after that means you accept the updated terms.

Governing law and jurisdiction: [to be confirmed].

Questions about these terms: [email protected].